Are You Ready to Move from Jobs to Superjobs?
The latest Deloitte 2019 Global Human Capital Trends report has been released. Are You Ready to Move from Jobs to Superjobs?
“The use of Artificial Intelligence (AI), cognitive technologies, and robotics to automate and augment work is on the rise, prompting the redesign of jobs in a growing number of domains. The jobs of today are more machine-powered and data-driven that in the past, and they also require more human skills in problem-solving, communication, interpretation, and design. As machines take over repeatable tasks and the work people do becomes less routine, many jobs will rapidly evolve into what we call “superjobs”- the newest job category that changes the landscape of how organizations think about work.
Sixty-four percent of respondents in the survey cited AI and robotics as an important or higher issue in human capital.
What fears exist?
Robotic processing automation (RPA) is growing at 20 percent and likely to reach US$5 billion by 2024. Over 40 percent of respondents say they are using RPA extensively. Along with this increase in adoption shows a rise in fear and uncertainty.
The changing jobs.
Some jobs may be eliminated, but they report more are changing. Only 38 percent of respondents expected technology to eliminate jobs and only 13 percent believe automation will eliminate a significant number. Respondents are using automation to redesign work to augment existing work practices or “reimaging work.”
Superjobs are coming.
When automation is applied to a fixed stable role the work that remains is generally more interpretive, and service-oriented, involving problem-solving, data interpretation, communications and listening, customer service, empathy, and teamwork and collaboration. Titles such as “manager,” “designer,” are evolving into super jobs which are more flexible positions and roles.
For more of the report, you should download the pdf. Refer to pages 31-37 for the full details and in-depth dive.
Why Should We Change now?
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